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Discovery Computers and Wireless
Discovery Computers and Wireless is a homegrown Canadian success story. From its humble beginnings in 1997 from a campus dormroom at the University of Victoria, founders Jim Koutougos and Shaun Haagensen have grown Discovery to over 30 locations in Western Canada based on one thing: Taking care of their customers.
At each locations of our Discovery Computers you can find helpful certified technicians. Our technicians have acquired many industry leading certifications including Comptia A+, Networks+, MCP, MCSE, and several others. We are also authorized to implement many leading brands such as Cisco,D-Link, 3com, and Linksys to name a few. More importantly, all of our technicians have been working in this field for many years with experience in many different areas. Whether you require help setting up a business network, or just installing a memory upgrade, we can be of assistance. Additionally, all of our services come with a 30 day guarantee. If the problem occurs within a 30 day period, we will repair it at no charge.
Discovery Computers and Wireless believes in making your experience easy and convenient. That is why we are located close to where you live. As your “neighbourhood computer store” we are around the corner and ready to help you whenever you need us. Discovery stores are opened convenient hours and have on-site services available for those times that you can’t come and see us. We also have toll free tech support for those times that you are stuck and need help fast. So, don’t fight the traffic driving across town. Visit Discovery, and you will find out what a good neighbour we are. We hope to see you soon.
Discovery Computers and Wireless has grown to over 30 locations and continues to grow throughout Canada. We are here to stay. Because your investment in a PC is one of the largest purchases you make after your home and vehicle, it is important that you purchase it from a reputable company that will be around to stand behind your purchase. With our network of service locations in Western Canada, you don’t have to worry about moving and not being able to continue to enjoy the same personal service that you would receive in your current Discovery location. We have people to help you in every major city and town in Western Canada. And we will do it with a smile.
The Discovery Computers and Wireless franchise addresses the lack of strong organized leadership in the North American "white box" market. This marketplace is growing and has gained market share from the Tier 1 Computer manufacturers. The North American "white box" (or unbranded, custom-built PC) market accounted for over half of all the Personal Computers sold in North America in the 4th quarter of 2003 according to IDC.
Discovery Computers and Wireless is an organization that has grown using the large talent pool of technologically advanced people who wish to enter into the computer retail and business VAR market, but face difficulties due to the disadvantages of being a small one outlet operation. Discovery Computers and Wireless has also grown by converting existing computer retailers and VARs, bringing them under the Discovery Computers and Wireless umbrella.
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